After receiving an enquiry through our website, by email or phone, we schedule a consultation with prospective clients to discuss their design ideas and requirements. During this appointment, we gather all the necessary information including measurements, materials and finishes. We then provide a detailed quote and timeline for the project. Once these have been approved and the deposit paid, we begin the production process. After the furniture is complete, we conduct a final inspection to ensure it meets our high standard of quality. We then arrange delivery and fitting. We also offer a post-purchase follow-up to ensure our clients are completely satisfied.
